Kenyatta Smith

Kenyatta Smith has a diverse professional background with significant experience in customer service and administrative roles. Currently serving as a Benefit Coordinator at Northwood, Inc. since December 2019, Kenyatta is responsible for managing in-house communications related to patient eligibility, co-pay verification, and the setup of new client files. Previously, Kenyatta held positions such as Resolution Specialist at Rock Connections and Real Estate Clerk/Permit Technician at the City of Highland Park, demonstrating expertise in problem-solving, client relations, and organizational skills. Early career roles included Tax Specialist positions at both Tax Pioneer and Liberty Tax Service, where tax preparation and client assistance were key responsibilities. Kenyatta's educational background includes a Bachelor's degree from the University of Michigan-Dearborn and an Associate’s degree in Computer and Information Systems from Wayne County Community College District.