Nicholas Z. has extensive experience in the information technology sector, currently serving as Postpaid Billing Manager and IS Senior Engineer at Nova since May 2002. In these roles, Nicholas has managed support system projects, resolved enterprise data misalignments, and coordinated production environment changes, contributing to the enhancement of network infrastructure. Previously, Nicholas worked as a Production Support Engineer and Application Support Engineer at Nova, where responsibilities included troubleshooting service requests and integrating application software configurations. Nicholas began the career as a Systems Analyst at Intracom IT Services, focusing on HRM and Payroll program development and operational services for TAX. Nicholas holds a Bachelor's degree in Management Information Systems from the University of Indianapolis, earned between 1990 and 1994.
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