Jollibeth Maputol

Jollibeth Maputol is a skilled technical support professional with extensive experience in the solar energy sector. Currently serving as Technical Support Lead at NovaSource Power Services since January 2022, Jollibeth excels in customer service, troubleshooting solar products, and enhancing knowledge databases. Previous experience includes roles at SunPower Corporation, where Jollibeth focused on the "Close-loop Customer Callback" process and knowledge management to improve service efficiency. Earlier positions involved providing technical support for complex systems and processes at SunPower and Futaba Corporation of the Philippines. Jollibeth holds a Bachelor's degree in Electronics Engineering from De La Salle University - Dasmariñas.