Nils Warnat

Nils Warnat is a seasoned professional with extensive experience in Salesforce administration and project management within the B2B-SaaS sector. Currently serving as the Lead Salesforce Administrator at November - Vorsorge & Bestattungen since September 2021, Nils has previously held roles at Virtuagym from January 2018 to August 2021, including Interim Product Owner for Internal Billing and Project Manager in the Commercial Operations Team. Key achievements include implementing Salesforce Service Cloud for a 50+ member Customer Success Team, deploying WalkMe to streamline the onboarding of over 100 new B2B customers monthly, and enhancing client success efficiency by over 30%. Nils also has experience as an Onboarding Specialist and Customer Success Manager within the DACH market. Educationally, Nils graduated from TU Dortmund University in 2017 after serving as a student assistant from April 2014 to April 2017.