Michael Germain is an experienced IT professional with a strong background in system and network administration. Currently serving as a System Administrator at NOVO Health Services and as a Network Administrator at UPC Insurance, Michael Germain has expertise in managing Office 365 environments, VoIP systems, Active Directory, and terminal server environments. Previous roles include Helpdesk/IT Technician at Vology, where Michael Germain was involved in conference room buildouts and user account management, and Application Support Specialist for the City of St. Petersburg, focusing on storage area network solutions and virtual environments. Michael Germain's educational background includes an Associate Science degree in Computer Network Administration from St. Petersburg College. Additionally, military experience as a Machinery Technician in the U.S. Coast Guard bolstered Michael Germain's technical and problem-solving skills.
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