Tom Landheer

Tom Landheer is an experienced professional in customer experience and tourism management, currently serving as Teamlead Customer Experience & Reisleiding at NRV since March 2018, overseeing all departmental operations. Prior roles include Senior medewerker and Medewerker in the same department, where responsibilities included recruitment of travel leaders and managing travel schedules. Previous experience comprises roles as Tour leader & Inbound Sales assistance at Panorama Holidays, Medewerker in hospitality settings, and an internship at Vapues Tours where activities spanned marketing and operations. Tom Landheer holds a Bachelor in Business Administration from Breda University of Applied Sciences and is well-versed in both management and customer service in the tourism sector.