Chelsea Gorman

Chelsea Gorman is a seasoned professional in customer success and quality assurance, currently serving as Senior Manager of Customer Success at NSF International since June 2021. In this role, Chelsea is responsible for establishing the Customer Success program, selecting ticketing software, and managing a global team to enhance support for inquiries. Prior experience includes roles such as Business System Analyst at Orleans International and Senior Manager of Quality Systems at Ed Miniat Inc, where responsibilities encompassed developing food safety plans and overseeing supplier quality. Additional positions at Bridgford Foods, Kowalski Companies, and internships at the Ohio Agricultural Research and Development Center further solidified expertise in quality assurance and regulatory compliance. Chelsea Gorman earned a B.S. and B.A. in Biology and Women's Studies from The Ohio State University and a Graduate Certificate in Applied Statistics from Penn State University.