Emmanuel Addae

Emmanuel Addae has a diverse work experience spanning various roles and companies. Emmanuel started their career as a Trainer at Dell Products Europe in 2006 and worked there until 2009. Emmanuel then pursued higher education and became a Student at Limerick Institute of Technology from 2007 to 2011.

In 2013, Emmanuel joined NTES IT Support Services as a Network Support Engineer and worked in that role until 2017. Emmanuel then transitioned to the position of VOIP & Microsoft 365 Senior Engineer, where they worked until 2022. Currently, Emmanuel is serving as the Head of Technical Services at NTES IT Support Services.

Overall, Emmanuel has demonstrated expertise in technical support, network engineering, and Microsoft 365 and VOIP technologies throughout their career.

Emmanuel Addae attended the Limerick Institute of Technology from 2007 to 2011, where they obtained an Honours degree in Computer Networks and Systems Management.

In terms of additional certifications, Emmanuel Addae has earned several certifications in the field of technology. In 2012, they became a Microsoft Certified Professional. In December 2010, they obtained the Microsoft Technology Associate certification in Networking Fundamentals. In January 2015, they earned the Microsoft Specialist certification in Administering Office 365 for Small Business. In June 2015, they obtained the Microsoft Certified Solutions Associate certification in Office 365.

Emmanuel Addae also has certifications from 3CX, including the 3CX Basic Certified Engineer v16 in April 2017, the 3CX Intermediate Certified Engineer v16 in September 2018, and the 3CX Advanced Certified Engineer v16 in September 2018.