Laksana Baskaran

Client Success Manager at NTT Security

Laksana Baskaran currently serves as a Client Success Manager at NTT Security Holdings, a position held since August 2023. Prior experience includes roles at Cisco as a Customer Success Specialist, focusing on ThousandEyes, and as a Master Thesis Student at Microsoft, where the thesis examined Allyship, Diversity Management, EDI, and Organizational Inclusion. Laksana also held the role of Vice President of the Board at Sektionen för Industriell Ekonomi KTH, coordinating the Board's work and managing projects. Additionally, experience as an Insurance Advisor at Svedea AB involved customer service and insurance guidance. Teaching Assistant duties were performed at Kungliga Tekniska högskolan, while past roles included Project Manager for a Diversity and Equality initiative and Talent Manager at Talent Eye, facilitating internships for university students. Early career experience includes working as an Insurance Coordinator at SOS International. Laksana holds an M.Sc. in Industrial Engineering and Management from KTH Royal Institute of Technology and completed courses on Diversity Management at Kristianstad University.

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