Pedro T. is an accomplished operations leader in the hospitality industry, currently serving as Cluster Operations Manager at Numa since October 2024. Previously, as Director of Operations - Global at Ukio, Pedro oversaw growth to 1200 units across five markets, managing Guest Operations and Guest Experience Teams. With experience as Director of Operations & Project Management and Head of Operations & Project Management at Ukio, Pedro successfully expanded operations from zero to 450 units and established the operations team from the ground up. Prior roles include Head of Operations at OYO, where Pedro led a team for the Barcelona Hub, managed significant CAPEX budgets, and facilitated hotel openings. Early career experiences span various roles at reputable hotel brands, including InterContinental Hotels & Resorts and The Ritz-Carlton, contributing to Pedro's extensive expertise in operations management and guest experience enhancement. Pedro holds a Bachelor's degree in Hospitality Administration/Management from Les Roches and a technical specialization in Rooms Division from Escola Superior de Hotelaria e Turismo do Estoril.
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