Ken Zug

Ken Zug possesses extensive experience in information technology, currently serving in the Information Technology Help Desk at NuScale Power since June 2022. Prior to this role, Ken worked as an Information Technology Help Desk Technician at Northwest Specialty Clinics from April 2018 to May 2022. Ken's career at Symantec spanned nearly two decades, where Ken held various leadership positions, including West Coast Manager for the Enterprise Technical Support Team, overseeing advanced technical troubleshooting and customer satisfaction initiatives. Ken also served as Associate Manager for Messaging Security products and led teams focused on quality assurance. Earlier roles included supervisory and analytical positions supporting antivirus and encryption products. Ken's foundational experience includes a position at Commercial Dehydrator Systems, Inc. as Hazelnut Processing Lead. Ken holds an Associate of Applied Science in Computer Network Operations and Network Security from Lane Community College.