Steven Birdwell

Steven Birdwell is a Customer Support Manager at Nysus Solutions, providing support for Manufacturing Execution Systems with SQL and PHP. Previously, Steven worked as a Team Lead in Windows System Administration at Cabinetworks Group and an Information Technology Support Specialist at Masco Cabinetry, where Steven was responsible for developing PC profiles and supporting Microsoft applications. Prior to that, Steven worked as a Technical Support Specialist at Perennial Software and Modern Data, providing IT support to various clients. With a background as an IT Operations Analyst at Nuance Communications and an Operations Engineer at La-Z-Boy, Steven has extensive experience in providing technical support, troubleshooting, and ensuring technology infrastructure continuity.