Sarah Coss

Director Of Operations at O2 Digital Creative Agency

Sarah Coss is a seasoned project management professional currently serving as a Senior Project Manager at O2 Digital Creative Agency since June 2020. In this role, Sarah leads a team of 15 employees, manages integrated marketing projects for a $200K advertising agency, and has successfully increased team size by 200% over two years. Key achievements include implementing a retention policy that achieved a 95% employee retention rate, developing an agile project methodology to enhance client satisfaction, and fostering strong client relations. Prior experience includes an Operations Coordinator position where operational efficiency was increased by 120%, as well as leadership roles in management and training at SecureTrust and Bittersweet Pastry Shop. Sarah holds a Bachelor of Arts in Photography from Taylor University and has additional educational experience from Wesley Institute.

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