Judi Edelman serves as the Director of Culture and Customer Experience at O2 Fitness Clubs since December 2015, where responsibilities include overseeing member services and retention across 24 locations, training customer service teams, and implementing member engagement strategies. Prior experience includes roles as Senior Member Services Manager at Life Time Athletics and Manager at Onslow Spa Fitness Center, focusing on member retention, team management, and sales improvement. Judi's career also encompasses a significant tenure as Corporate Director of Human Resources and Staff Development at Gold's Gym, managing recruitment, staffing, and operational strategies across multiple locations. Judi holds a Bachelor's degree in Health/Physical Education from Southern Connecticut State University.
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