Isaac Yap

Isaac Yap has over 10 years of work experience. Isaac started their career in 2010 as a Class/Course Representative for the Shangri-la Taylor's Employment Programme. In 2012, they were Vice President of Taylor's University Community Service Initiatives (TUCSI). In 2013, they were a Corporate Management Trainee at Shangri-La Hotels and Resorts. In 2014, they were an Event Sales Executive at The Majestic Hotel Kuala Lumpur and Assistant Events Manager at Pullman Kuala Lumpur Bangsar. From 2016 to 2018, they worked at Fave by Groupon (formerly Groupon Malaysia) as a Business Development Manager and Business Consultant. In 2019, they were a Business Development Manager for APAC at OTA Insight. Currently, they are Revenue Operations Manager, Customer Success Operation Manager, Customer Success Manager for APAC, Business Development Manager for APAC, and Referral Partner at Oaky.

Isaac Yap has an extensive education history. Isaac obtained a Bachelor (Hons) in International Hospitality Management from Taylor's University between 2010 and 2012. In 2013, they completed Trainer Skills I, Trainer Skills II, and Corporate Training (Part II) from Shangri-La Academy. Additionally, Isaac has obtained several certifications, including Management vs Leadership from Torrens University Australia in March 2021, Understanding Competitive Advantage for Strategy from Torrens University Australia in January 2021, and SupEx Supervisory Excellence from Shangri-La Academy. Isaac also has certifications from Google, LinkedIn, and IDeaS Revenue Solutions.