Robert Walker has extensive experience in the field of technical support and network operations. Robert has worked at companies like OARnet and Time Warner Cable, where Robert has held various roles such as Tier 2 NOC Technician, Advanced Product Support, and Tier 3 Technical Support. Robert's skills include resolving escalated technical issues, configuring Juniper routers and switches, monitoring network services, and providing excellent customer service. Robert holds degrees in Computer Forensics and Network Security from the University of Northwestern Ohio.
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