Elisabet Amengual Gelabert

Elisabet Amengual Gelabert has a diverse work experience spanning over several years. Elisabet'smost recent position was as a B2B Manager at Oasis Hunters, where they were responsible for developing the strategy, plan, and KPIs for the sustainable B2B events department. Elisabet also handled event organization, sales, and execution.

Prior to their current role, Elisabet held various positions at EscapadaRural. From 2018 to 2022, they served as the Director of Customer Service, overseeing the department for Spain and Portugal. Elisabet was also a member of the company's management committee and responsible for staff selection and product training. From 2010 to 2018, they held the position of Customer Service Manager, managing the department, selecting and training personnel, and overseeing the recruitment process for more than 150 temporary interns.

Elisabet has also worked as a Receptionist at Hotel Century Park, where they handled guest services, reservations, check-ins, and check-outs. Additionally, they collaborated with the housekeeping department and managed the kitchen and cafeteria.

In 2008, they worked at the Crieff Hydro Hotel in Scotland, where they served as a Waitress in the café and assisted in other departments such as childcare, banquets, and housekeeping.

Prior to that, Elisabet worked as a Flight Agent at Atrapalo.com, providing customer service assistance for flight reservations, managing issues, and communicating directly with airlines. Elisabet also worked as a Customer Service Representative at Emergia, where they handled telephone customer service for Vodafone and Jazztel campaigns, managed complaints, and ensured call time objectives were met.

Elisabet has also worked in various temporary roles, including Visitor Services at Sagrada Familia, Information Hostess at el triangle centro comercial, and Hosting Staff at Fórum Universal de las Culturas.

Lastly, they worked as a Catering Waitress at Fira de Barcelona, providing service at bars during specific trade fairs.

Overall, Elisabet Amengual Gelabert's work experience showcases their proficiency in customer service, management, event organization, and their passion for the tourism and hospitality industry.

Elisabet Amengual Gelabert's education history is as follows:

From 2020 to 2023, Elisabet pursued an International MBA degree at ENEB - Escuela de Negocios Europea de Barcelona. Elisabet'sfield of study was administration and general business management.

During the same period (2020 to 2023), they also completed a Master's degree in Project Management at ENEB - Escuela de Negocios Europea de Barcelona, focusing on project direction.

In 2020, Elisabet obtained a degree in tourism marketing for travel agencies from travelteca.es.

From 2019 to 2020, they attended the Universitat de Girona, where they completed a postgraduate program in Tourism and Spirituality. This program focused on innovation in well-being and consciousness related to tourism, leisure, and nature.

In 2012, Elisabet participated in an entrepreneurship program in Rural Tourism at ECO-UNION, specializing in sustainable tourism.

During the same year (2012), they also completed an Ecotourism program at ECO-UNION, focusing on the principles and practices of ecotourism.

In 2008 and 2009, Elisabet pursued a Master's degree in Hotel Management at CETT_UB Tourism & Hospitality, Education/Research.

Elisabet'seducational journey began in 2000 when they obtained a diploma in tourism from Escola Universitària Mediterrani.