Neha Soni

Neha Soni is a seasoned professional in business analysis and digital marketing, currently serving as a Senior Business Analyst at Observe.AI since December 2023, where the focus is on enhancing contact center performance and accelerating business outcomes. Prior experience includes a role as Senior Digital Marketing Analyst at VMware from July 2020 to December 2023 and as Senior Business Analyst (Advisor) at Dell EMC from December 2012 to May 2020, where Neha specialized in product optimization and utilized various analytical tools. Earlier positions include Business Analyst at 24/7, Inc. and Associate Analyst at Zyme Solutions. Neha holds a PGDM in IT & Marketing from BIMM, Pune, and a Bachelor of Engineering in Computer Science from JECRC, Jodhpur.