Heidi Kesslen Verplank

Heidi Kesslen Verplank is an accomplished professional with extensive experience in customer success and treasury management. Currently serving as a Senior Customer Success Manager at Ocelot since September 2013, Heidi manages client relationships and implements customized plans to ensure client success. Previous roles include Business Development & Marketing Liaison at BME Federal Credit Union, where Heidi focused on acquiring new accounts and maintaining Select Employee Groups, and various positions at Wells Fargo and JPMorgan Chase, where Heidi specialized in treasury management, customer relationship growth, and overseeing significant portfolios. Heidi holds a Bachelor of Arts in Sociology/Business from the University of Vermont.