Angelo Fagiani

Angelo Fagiani is an experienced operations and customer support professional currently serving as the Manager of Customer Operations at Octopus Electric Vehicles since September 2021, where strategic planning and customer satisfaction enhancement are central to the role. Prior to this position, Angelo held the position of Team Lead in Customer Operations, effectively overseeing a dedicated team to ensure high-quality customer support. With a background at PitchBook Data, Angelo progressed from Customer Support Specialist to Team Lead, managing support workflows and acting as a crucial escalation point for customer inquiries. Angelo's early career includes a stint as a Business Development Executive at TerraCycle and an internship in business development. Educational credentials include a Master of Science in Energy, Environmental Technologies, and Economics from City, University of London, alongside multiple Bachelor’s degrees from Penn State University.