Senior Solution Engineer

Engineering · Full-time · San Francisco, United States

Job description

About Odaseva: Odaseva helps Salesforce enterprises protect and secure their most valuable asset - data. With the Odaseva Enterprise Data Security Platform, data-driven enterprises can secure critical Salesforce data against evolving threats, maintain operational integrity, and comply with data regulations. Global Fortune 500 companies like LVMH, Michelin, Schneider Electric, Toyota, Capgemini and non-profits trust Odaseva with their most complex data security challenges. More than 120 million Salesforce users rely on Odaseva, and we’re backed by Salesforce Ventures. Odaseva’s integrated suite of security products features Zero Trust architecture and real-time processing that not only meets but anticipates the stringent demands of global compliance. We provide businesses with the tools to prove recovery readiness, streamline precise data restoration, and leverage tools that protect the integrity and availability of critical data. It's a great time to join us!

When you join Odaseva, you’ll work alongside some of the most accomplished people in the Salesforce ecosystem.

Your Role Solution Engineers help customers understand how legacy data management isn’t ready for a cloud-first world. As part of the sales process, you design and deliver demonstrations that solve customer challenges by showcasing Odaseva’s capabilities and features.

Solution Engineers meet with a variety of customer contacts, from user-level up through C-level.  You must be able to adapt to each type of conversation, whether it’s strategic and high-level, or technically detailed.  During this process, you create meaningful relationships with your customers and strive to become a trusted advisor.

Your responsibilities will include:

  • Support the sales team by taking a consultative role in customers’ evaluation processes, creating technical proposals, architectural recommendations and presentations.
  • Work closely with enterprise business stakeholders to uncover technical challenges and goals relating to data management, then develop a solution.
  • Deliver engaging product demonstrations that connect complex technology to advanced audiences.
  • Confidently present and articulate the business value of your proposed solution to business managers and executives.
  • Plan and execute multiple customer proof of concept projects to identify success factors, configure and showcase functionality and carry the deal through closing.
  • Manage multiple customer engagements concurrently.
  • Present at marketing events and conferences.
  • Respond to technical RFP questions.
  • Communicate customer needs and product feedback to Sales, Engineering, Expert Services and Product teams.
  • Willingness to travel approximately 20%, post-COVID.

You will bring:

  • 12+ years of experience in a comparable pre-sales position, selling solutions to enterprise customers.
  • Technical understanding of SaaS solutions and data management in the cloud.
  • A broad understanding of security and cybersecurity topics and compliance regulations.
  • Detailed knowledge of the Salesforce platform and ecosystem.
  • Superior presentation and demonstration skills with a focus on active listening and precise and concise communication.
  • Ability to manage priorities, take ownership and drive projects to completion.
  • Ability to work as part of a global team to solve business and technical problems.
  • Excellent verbal and written communications skills with a focus on capturing requirements and use cases, developing a solution and articulating business value.
  • Salesforce certification is a plus.
  • Full professional proficiency in English

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