Osmar Mello

Osmar Mello is an experienced IT professional currently serving as the IT Manager at OfferUp since February 2023, where responsibilities include leading Operations Engineers, refining ITSM processes, and ensuring 24x7 NOC monitoring. Previous roles include IT Global Service Owner at Sodexo Benefícios e Incentivos, overseeing end-to-end service delivery, and Information Technology Delivery Manager at ADP, managing service delivery across datacenters and public cloud environments, along with leadership in incident and change management. Osmar has held various leadership positions in organizations like IT2B and Hewlett-Packard, focusing on service desk management, vendor relations, and project integration. Educational credentials encompass multiple MBAs and designations in technology management and digital transformation from esteemed institutions including USP and FGV.