Gary Campbell has a diverse work experience spanning over several companies. Gary started their career at AT&T Wireless in 1994 as a Telesales Representative, where they excelled in cold calling and lead generation. Gary consistently exceeded sales revenue goals and developed data analysis and productivity tracking software. Gary then transitioned to the role of Marketing Operations Representative, where they managed day-to-day marketing functions and implemented a successful phone mail-out program that increased sales by 225%.
After their time at AT&T Wireless, Gary joined Avaya in various roles. Gary served as a Customer Care Supervisor, managing billing and aftermarket sales teams and generating $500,000 in gross revenue. Gary also worked as a Performance Team Manager, ensuring service level objectives were met in a call center of over 300 seats. As Global Out of Policy Manager, they handled commercial and technical claims globally, collaborating with legal teams to ensure compliance.
Gary further contributed to Avaya as a Product Operations Manager/Business Analyst, responsible for material code architecture implementation and creating business rules for sales configurators. Gary also served as Cash Management Manager, overseeing collections, billing, and inbound calls for North America, successfully exceeding collection objectives each month.
Currently, Gary is employed at OGE Energy Corp. as a Lead Supply Chain Business Analyst. Prior to this role, they worked as a Senior Business Analyst and a Business Analyst, where they created automations for call center metrics and master employee data, resulting in improved performance and visibility for supervisors and managers.
Overall, Gary Campbell has a strong background in business analysis, process improvement, and team management across multiple industries.
Gary Campbell attended the University of Central Oklahoma, where they studied Management Information Systems. No specific start or end year for their education was provided.
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