Frank Dugan

Frank Dugan is an experienced System Administrator with a strong background in IT support, currently employed at The Ohio Hospital Association since April 2014. Frank excels in desktop and server support, managing a range of technologies including Windows 10 and various Server editions, Office 365, VMware, and Cisco Unified Communications Manager. Previous roles include Senior Infrastructure Support at hibu, where Frank supported over 5000 employees and handled hardware and software repairs across multiple platforms, as well as two positions at Yellowbook focusing on hardware and software support for different Windows operating systems. Frank began a career in IT with help desk support at Complex Corp, specializing in medical billing software. Educational credentials include a B.S. in Management Information Systems from State University of New York at Old Westbury and an associate degree from Nassau Community College.