Jennifer Mason

Jennifer Mason is the Customer Success Manager at Oktopost. Jennifer has over ten years of experience in operations management, program and client management, financial administration, and project management.

Jennifer started their career as an Operations Manager at T-minus, where they were responsible for program and client management, financial and administrative operations, and the production, design, and development of company presentation decks and training materials. Jennifer also oversaw the company's rebrand and website/content build.

In their current role as Customer Success Manager at Oktopost, Jennifer is responsible for managing customer relationships, providing world-class customer support, and driving customer success initiatives.

Jennifer Mason has a BA (Hons) in English and Philosophy from the University of Birmingham. Jennifer is currently a PhD candidate at the University of Birmingham, studying English Literature.

Their manager is Yahav Dagan, VP, Customer Success. Jennifer Mason works with Grant Klein - Customer Success Manager, Yara Malalane - Customer Success Manager, and Rachael Odili - Customer Success Manager.