Helen Santos is the Chief Customer Officer at Olivia Consultoria, with extensive experience in Change Management across various industries such as Pan American Energy, Nestlé, Telecom Argentina, Sanatorio Güemes, McDonald's, YPF SA, Lotería Nacional S.E., and Ministerio de Trabajo. She is a Prosci Certified Change Practitioner with a background in Human Resources Administration and certifications in Agile and Coaching. Helen has successfully implemented cultural and digital transformations, ERP systems, and organizational changes throughout her career.
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