Debora Martins

Debora Martins has extensive work experience in various roles and industries. Debora currently holds the position of Customer Success Specialist at Olos Tecnologia since September 2021. Prior to this, they worked at Credjet Inc. as an Operations Coordinator from August 2019 to November 2020, where they managed the operations of two teams and was responsible for credit analysis and customer service. Debora also handled customer communications, including FAQ, Chatbot, IVR, and script for videos, as well as managed the company's blog and social media content.

From 2013 to 2016, Debora worked at Unicofferta, where they served as a Product Manager for Returned Goods, analyzing merchandise and preparing pricing considering various costs. Debora also developed strategies for reselling goods to wholesalers and retailers. Additionally, they took on the role of E-Commerce Manager, overseeing a website specializing in returned goods, developing sales campaigns, and determining product pricing.

Prior to that, Debora was the Revenue Recovery Manager for Recovered Stock at Reversa Express from 2013 to 2016. Debora also worked at Pedala.com as a Data Entry Supervisor from 2012 to 2013, where they managed website information, audited liabilities, and led a team responsible for adding new products to the websites.

Debora has experience in sales and customer service, having worked as a Sales and Customer Service Supervisor at TELE System Electronic do Brasil from 2007 to 2012. In this role, they built a Customer Services department, trained and developed the team, and implemented new procedures for sales. Debora also worked at TAM as a Team Leader from 1998 to 2005, providing support to the reservations and check-in teams while collaborating with other areas of the airline to solve problems and suggest improvements.

Debora Martins has an education history that includes two institutions and fields of study. From 2012 to 2013, they attended Universidade Anhembi Morumbi and pursued a degree in Gestão with a focus on Comércio Exterior. Prior to that, from 2000 to 2005, they studied at Faculdade de Direito de São Bernardo do Campo, where they focused on Direito, although no specific degree was mentioned.