Hanna C. Oliveira Santiago has work experience in the field of Business Intelligence and Planning. Hanna C. started their career in 2016 at Atento Brasil, where they held various roles including Analyst DBM Pleno, Analyst de Planejamento Pleno, Analyst de Planejamento Junior, Assistant de Planejamento, and Assistant de Retenção de Clientes. During their time at Atento Brasil, they were involved in supporting, homologating, and documenting improvements to meet the needs of internal and external clients, as well as IT and suppliers. Hanna C. was also responsible for ETL processes and ensuring operational KPIs were met. In 2022, they joined Olos Tecnologia as an Analyst de Business Intelligence. A detailed description of their roles and responsibilities at Olos Tecnologia is not provided.
Hanna C. Oliveira Santiago completed their Bachelor's degree in Public Administration at Universidade Estadual Paulista Júlio de Mesquita Filho from 2008 to 2011. Additionally, they have obtained several certifications in various fields. In 2018, they completed the SQL 2016 - Módulo I certification at Impacta Tecnologia, followed by the SQL 2016 - Módulo II certification in the same year. In 2019, they obtained the Introdução à Programação certification from minas programam. In 2020, they acquired the Scrum Fundamentals Certified certification from SCRUMstudy - Accreditation Body for Scrum and Agile, and the Data Analytics certification from Digital House Brasil. In 2021, they completed the Banco de Dados certification from UNIVESP, followed by the DPO & LGPD na Prática certification from Ka Solution. Hanna C. then obtained multiple certifications from Ka Solution, including Microsoft Azure AI Fundamentals (AI-900), Power BI Serviços, Power BI Desktop, and Power BI Análise Avançada.
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