Lois O'Neil

Lois O'Neil has extensive work experience, starting with their current role as a Customer Success Operations Analyst at Omada since May 2023. Before this, they served as a Service Manager at Phoenix Group from January 2022 to January 2023. Lois'scareer began at Standard Life in 1999, where they held the position of IT Analyst until January 2023.

Lois O'Neil's education history includes studying Business Studies at Edinburgh Napier University. It is unclear when they attended the university and if they obtained a degree in the field.

Lois O'Neil has pursued various certifications throughout their career. In 2023, they obtained certifications in "15 Secrets Successful People Know about Time Management (getAbstract Summary)," "How to Use LinkedIn Learning," "Learning GDPR," and "Successful Goal Setting" from LinkedIn. In 2016, they obtained the "ITIL Service Strategy (ITIL-SS)" certification from AXELOS Global Best Practice and the "ITIL Service Transition (ITIL-ST)" certification. In 2015, they earned the "Service Management and the Cloud" certification from QA Ltd and the "ITIL Foundation for IT Service Management (v3)" certification from AXELOS Global Best Practice. Additionally, in 2014, they obtained the "Lean Six Sigma Yellow Belt" certification from Standard Life UK. Finally, in 2021, they obtained the "ITIL Foundation Certificate in IT Service Management (v4)" from AXELOS Global Best Practice.