Elizabeth W. currently serves as the Manager of Investigations at the Ombudsman for Banking Services and Investments (OBSI), leading a team to enhance fairness and trust in the Canadian financial sector. With extensive experience at CIBC, Elizabeth held various leadership roles, including Executive Director of Governance and Controls, where responsibilities encompassed risk management and regulatory compliance, and Director positions focused on program management and regulatory complaints. Elizabeth also has a background in business development and investment advisory, with early career roles in underwriting coordination and compliance. Academic credentials include an MBA in Finance and Strategy from the Schulich School of Business and advanced negotiation training from Harvard University.
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