Marcos Anderson

Marcos Anderson is an experienced cybersecurity professional currently serving as an Asistente de Ciberseguridad at OMC Group since February 2023. Prior to this role, Marcos worked as an Asistente de Soporte Tecnico at Overseas Management Company from May 2012 to March 2023, where responsibilities included technical support for end users, computer repair, application installation and testing, user training structuring, and remote assistance. Marcos's career also includes experience as a Consultor de IT at Exceltec, providing level 1 field technical support, application testing, online technical support for VPN users, and installation of software packages. Earlier positions include Agente de soporte tecnico at Sitel Panama, offering technical support via chat for U.S. customers, and as an Agente de soporte tecnico at DELL Panama, focusing on dedicated application support, account unlocking, remote troubleshooting, and VPN connectivity issues. Marcos holds a degree in Lic Redes Informaticas from Universidad Tecnologica de Panama, earned between 2011 and 2015.