Harpal Bassi

Harpal Bassi is an accomplished IT Service Delivery Director at Omnicom since July 2019, with extensive experience in transforming IT service operations across various sectors. Prior roles include IT Service Delivery Manager EMEA at Benoy, UK IT Services Manager at Thales, and Global Head of IT Services and Support at GH Financials, where responsibilities encompassed service delivery management and enhancement of IT operations. Harpal began a career in IT support, progressing from IT Support Analyst at MCI WorldCom to Technical Consultant at FMI Ltd, demonstrating a consistent focus on improving service efficiency and user satisfaction. Harpal holds a BA (Hons) in Business Administration from the University of Derby.