Kristen Jordan

Senior Customer Success Manager at Omnisend

Kristen Jordan is an accomplished Customer Success Manager at Omnisend since October 2021, specializing in account management and client collaboration to achieve goals and enhance customer service. Prior experience includes serving as a Senior Marketing Consultant at iHeartMedia, focusing on revenue growth and brand awareness through digital strategies and proactive communication. As General Manager and Co-Owner of My Three Dogs, Kristen oversaw employee recruitment and administrative tasks from September 2011 to March 2018. Previous roles at ADP, Blackbaud, Nuvox Communications, and SYNNEX involved sales strategies, business development, and customer engagement, showcasing a strong foundation in both sales and customer service. Kristen holds a Bachelor's degree in Business Administration and Management from Catawba College.

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