David Coveney

David Coveney has over 20 years of work experience in various roles and industries. David started their career as an Assistant Center Manager at Access Direct from 1997 to 1999. From 2001 to 2003, they worked at GLS Enterprises as a Floor Manager, where they managed scheduling and employee development in a call center environment. David was laterally promoted to the IT department, where they were responsible for report generation and data processing using various database applications.

In 2004, Coveney worked as a Realtor at LSI Real Estate Services. David then joined PRC, LLC in 2005 as an Operations Manager. In this role, they managed inbound and outbound clients, including DirecTV, FACS, MBNA, and Wall Street Journal. David was responsible for talent acquisition, client services, employee development, and supervisor development in a call center environment. During their tenure, they increased the headcount from under 70 employees to over 185 in less than six months and developed fifteen members of the management team.

In 2012, Coveney became the Director of Customer Service at Fuse5, Inc, where they worked until 2014. Finally, they joined Omnna in 2014 as a Senior Project Manager.

David Coveney obtained their Bachelor of Arts (B.A.) degree in Business Administration, Management and Operations from the University of Northern Iowa. David attended this university from 2010 to 2012. Before attending the University of Northern Iowa, they earned an Associate's Degree in Business Administration from Hawkeye Community College in 2010. Additionally, David Coveney has prior experience in the US Army, although specific details such as the duration and field of study are not provided.