Yingjie Yan Mpa (lisa)

Yingjie (Lisa) Yan, MPA, is an experienced Health Insurance Eligibility Specialist at On Lok since October 2016, managing Medi-Cal eligibility for over 1,700 participants across multiple PACE Centers. Previous roles include Member Services Enrollment and Eligibility Coordinator at North East Medical Services, where a 98% patient satisfaction rate was achieved, and Covered California Plan-Based Enroller at Chinese Community Health Plan, focusing on customer enrollment and policy development. Additional experience spans various positions in healthcare and research, including animal care at UCSF, dental office administration, and laboratory assistance at UC Berkeley. Yingjie holds a Master's degree in Public Administration with a focus on Health Services Administration from the University of San Francisco and a Bachelor of Arts in Integrative Biology from the University of California, Berkeley.