Amat Alsalam al-Worafi

Amat Alsalam Al-Worafi has a diverse professional background with significant experience in customer service, quality assurance, and translation. Currently serving as a Translator and Support at ONE Cash since August 2024, Amat's previous roles at the same company included Quality Assurance Specialist and Contact Center Agent from May 2023 to June 2024. Amat worked as a Call Center Representative for Grant Thornton Yemen from September 2020 to November 2022 and also held the position of Virtual Office Manager at ITQAN Development Co. from November 2021 to October 2022. Additionally, Amat was a Communications Officer at Share Events and a Customer Service Representative at ettlob company. Earlier experience includes positions as a Field Monitor with ACTED and Editorial Assistant at Almoheet website. Academic qualifications include a Master's Diploma in English Language and Literature from Dhamar University and a Bachelor's degree in the same field. Language proficiency was further enhanced through training at Exceed Language Center from 2021 to 2022.