Stephanie Cole

Stephanie Cole is an experienced professional in customer relations and healthcare services with a strong background in developing product strategies and managing customer-focused teams. Currently serving as the Director of Customer Relations at OneHealthPort since April 2019, Stephanie leads initiatives for Single Sign-On and credentialing products while fostering community engagement. Prior to this role, Stephanie held various positions at Premera Blue Cross for nearly two decades, including Provider & Customer Experience Consultant and Senior Consultant for Provider Communications, focusing on research, communication strategies, and improving user experiences for multiple stakeholders. Stephanie's career began at Lowe's Companies, Inc. as a Customer Service Manager, showcasing a commitment to customer service and team leadership from the outset.