Jason Keefe

Jason Keefe is an experienced professional in support management and technical leadership, currently serving as Support Manager and Resolution Manager at One Identity since June 2018. Prior to this role, Jason held the position of Technical Team Lead at Quest Software, where responsibilities included ensuring team performance metrics, managing customer relations, and leading inter-team project initiatives. Earlier career experiences include a Team Lead role at Dell Canada and various positions at Eastlink TV, where Jason oversaw staff training, managed production schedules, and ensured quality delivery of broadcast services and technical support in live productions. Jason's comprehensive skill set encompasses critical situation analysis, project management, customer advocacy, and team performance evaluation.