Kavita Purewal is an experienced professional currently serving as Service Transitions Manager and Customer Operations Service Manager at OneAdvanced, where responsibilities include management of healthcare and government client contracts, data analysis for performance enhancement, and delivery oversight. Previous roles at OneAdvanced involved senior service desk leadership and team development, ensuring effective service delivery and quality assurance. Kavita's background includes positions in sales and customer service across various hospitality and retail organizations, demonstrating strong skills in client relations and conflict resolution. Holding a Bachelor of Applied Science in Information Technology from the University of Wolverhampton, Kavita's educational credentials also include degrees in teaching and professional development.
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