Achilles Tan

Achilles Tan has a diverse work experience history. Achilles is currently working as a Customer Service Team Lead at OneOf, where they utilize Zoho to respond to escalated tickets and prepares reports on top user tickets and trending issues. Achilles also enforces KYC policy and updates the customer service knowledgebase. Prior to their current role, Achilles was a Co-Founder of CBT Local Coffee Philippines, where they focused on sourcing coffee directly from small local farms and building relationships with farmers to improve the quality and yield of their produce. Achilles also co-founded The Cage - Iloilo Boxing Gym and Martial Arts Camp, where they were involved in the establishment and management of the facility. Achilles has also worked as a Guest Relations Specialist at Stay Minty, a ManyChat Agency Partner at ManyChat, and a Sales Support Representative at InTechnology Plc. Achilles gained recruitment experience as a Recruitment Specialist at My OutDesk and technical support experience as a Technical Support Representative at Convergys.

Achilles Tan completed their Bachelor of Information Science and Management degree at Central Philippine University from 2000 to 2006. Prior to that, they attended Colegio De San Jose from 1996 to 2001. In addition to their formal education, Achilles obtained a certification in "Leading a Customer Service Team" from LinkedIn in June 2022.