Millicent Malandule

Millicent Malandule is an experienced customer service professional with a diverse background in various roles. Currently serving as a Customer Service Representative at Oneplan Insurance since April 2021, Millicent manages inbound customer queries and maintains communication through digital platforms. Prior experience includes a role as a Customer Service Advisor at Amazon, addressing customer inquiries and order issues, and working as a Sales Consultant at Clientele Life, responsible for outbound calls and sales of insurance policies. Millicent also held a Sales Consultant position at Innovation Group (Pty) Ltd, focusing on vehicle warranties and service plans. Educational qualifications include a Bachelor of Education from the University of South Africa, a TEFL certificate, and a National Certificate in Human Resources Management, alongside a Diploma in Office Computing.