Mark Escario

Mark Escario has over 20 years of experience in customer success and product training. Mark started their career in 1992 as a Computer Specialist at Wachovia. In 1999, they moved to Computer Packages, Inc. as a Product Trainer and in 2003 they joined CQ - Roll Call Group as a Customer Success Manager. In 2011, they were promoted to Manager, Customer Success Team at CQ Roll Call Group and in 2013 they moved to GovDelivery as a Customer Success Manager. In 2014, they joined CQ Roll Call as a Senior Customer Success Manager and in 2018 they moved to Automation Anywhere as a Product Trainer and IQ Bot Solutions Engineer. In 2020, they joined Phone2Action as a Customer Success Manager and Capitol Canary and MARESC, LLC as Owner. Most recently, they joined OneReach.ai as a Customer Success Manager in 2022.

Mark Escario graduated from Virginia Tech in 1992 with a Bachelor of Science in Biology.