Paul Granger

Director Customer Experience at Online Business Systems

Paul Granger has been working in various roles in the professional services and customer experience field. Paul is currently serving as the Director of Customer Experience at Online Business Systems since 2019. Prior to this, they worked at TTEC as a Professional Services Manager from 2018 to 2019. From 2015 to 2017, they held the position of Global VP Professional Services at Cyara. Before that, they worked at Mediu, LLC as the VP of Professional Services and Support from 2012 to 2015, and at LiveVox as the Sr. Director of Client Engagement from 2011 to 2012. Paul also has experience at Online Business Systems as the Managing Director of Customer Interaction Services from 2009 to 2011, at Genesys as the Director of Professional Services from 1997 to 2009, and at Verizon Enterprise Solutions in various managerial and technical roles from 1987 to 1997. Overall, Paul Granger has had a extensive career in customer experience and professional services management.

Paul Granger attended Hamilton from 1984 to 1986, where they obtained an AS degree in Electrical, Electronics and Communications Engineering.

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