Client Experience and Support Team
About
The Client Experience and Support Team at OnPay is dedicated to ensuring exceptional service and support for small businesses utilizing payroll, HR, and benefits solutions. This team is responsible for addressing client inquiries, providing advanced troubleshooting, and fostering long-term client relationships through personalized assistance and expert guidance, ultimately enhancing the overall user experience.
Team members
Amber St John
Client Experience Specialist I...
Brooke Bradley (she/...
Manager, Client Experience
D'Lawnda Williams
Advanced Support Consultant
Derek Alward
Sr. Manager, Client Experience
Devon Baylor
Client Experience Specialist
Felicia Shy, MBA, FP...
Advanced Support Consultant II
Joseph Kotisso
Client Experience Specialist
Patrick Alvarez
Client Success Manager
Shirley Querette, MB...
Client Experience Specialist I...
Theodore W. Lowe III
Sr. Client Experience Manager