Shnika Gaither

Shnika Gaither started their career in 2009 as a Technical Support Specialist at Comcast Cable, where they resolved incident tickets and troubleshooted various technical issues. In 2013, they worked at Saks Fifth Avenue as an Omi-Channel Coordinator, where they updated item set-up information and monitored project management efforts. From 2014 to 2019, they served as an Assistant Claims Analyst at Ironshore Insurance, managing files, corresponding with TPAs, and conducting quality control of medical health claims information. Currently, they are working as a QA Analyst II at Ookla, where they compile, verifies, and downloads Tower Operator inventory sheets to prepare source data for database upload and contacts tower owners to increase the collection of assets in the database.

Shnika Gaither earned a Master's Degree in Information Systems, with a concentration in Enterprise Network Management, from Strayer University from 2015 to 2018. Prior to that, they completed their Bachelor of Science in Industrial Technology, with a concentration in Computer Systems Technology, at Jackson State University from 2000 to 2004. Shnika also obtained a Diploma in General Studies from Velma Jackson High School, where they studied from 1997 to 2000.