Chervin Rafii

Chervin Rafii is an experienced IT support specialist currently working at Ooma, Inc. since November 2021, where responsibilities include troubleshooting employee devices and creating new user accounts while deploying laptops and desktops. Prior experience includes serving as a hardware technician at ComputerCare from April 2017 to November 2021, where Chervin troubleshot various Mac and PC devices, and held the position of information technology support technician at Groupe Infodis, providing help desk support for L’Oréal. Additionally, Chervin worked as a technician at Fry's Electronics from October 2011 to April 2017, offering troubleshooting assistance to customers over the phone. Chervin's educational background includes studies at Foothill College from 2012 to 2016.