Roy Calvo is Vice President of Customer Care at Ooma, responsible for customer support across all business and residential product lines, as well as inbound residential sales, partnership implementation and customer onboarding. Calvo has more than 25 years of leadership experience in customer service at telecommunications and technology companies. Prior to Ooma, he led worldwide customer support, training and customer satisfaction for Yahoo!. Calvo previously headed customer escalation for DirecTV and was operations manager for customer support at NorthPoint Communications.
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