Melinda Torok- Szabo

Melinda Torok-Szabo began their career in 2005 as a Telephone Operator at eSense Human Resources Ltd. In 2009, they joined Első Mobilfizetés Elszámoló Szolgáltató Zrt. as a Member of Customer Service, where they communicated with clients and customers via phone and email to help them with various issues. In 2012, they were promoted to Head of Customer Service and was responsible for handling customer invoice related issues, preparing statistical reports, and conducting training and development sessions for colleagues.

In 2014, Melinda Torok-Szabo worked as an Accounts Payable Administrator at Sanghvi Ruparelia Limited and volunteered at Sophia Hubs. In 2015, they joined NUS Consulting Group as a Leader of the Utility Invoice Validator Team, an EMS Account Manager, and a Utility Invoice Validator. Finally, in 2018, they became the Head of Customer Support at Open Energy Market, where they facilitated the delivery of excellent customer service processes throughout the organisation, monitored and coordinated the team members, and created and trained a strong team.

Melinda Torok- Szabo has an education history that spans from 2003 to present. Melinda completed a Higher-level vocational training at Atalanta education centre Budapest, Hungary in 2010-2012, specializing in institutional communicator programme. In 2003-2005, they completed a Higher-level vocational training at Europa 2000 education centre Budapest, Hungary, specializing in specialized tourism manager programme (with no final exam). In 2018, they completed a Level 2 at North Hertfordshire College, specializing in Business and Administration, as well as a Level 2 at Moulton College, specializing in Customer Service. Currently, they are enrolled in a Level 2 at Vision2Learn, specializing in Lean Management Techniques, and is expected to complete this in 2022. Melinda also has an unspecified certification from NCFE.