Trish Carlin

Head Of Product And UX at Open Universities Australia

Trish Carlin has a diverse work experience spanning over several industries. Trish started their career as a Student Architect at Archicentre Limited in 1993. After that, they worked as an Event and Marketing Manager at Creative Conferences International from 1996 to 1999.

In 1999, they joined Telstra as a Direct Marketing Coordinator and later became the Online Corporate Communications Manager. Trish also worked as a Senior Digital Producer at Telstra from 2003 to 2008, where they were responsible for the development and management of Telstra's consumer websites.

From 2008 to 2014, Trish held various roles at iSelect, including Digital Product Manager, Senior Digital Product Manager for Health Insurance, and Customer Strategy & Group Product Manager for Digital Product & Development. In these positions, they managed teams, developed strategies, and optimized the customer experience for comparison products.

In 2014, Trish joined Slater and Gordon Lawyers as the Head of Digital Product and Marketing. Trish'sresponsibilities included developing the organization's online strategy and roadmap and driving innovation and excellence in user experience.

From 2018 to 2019, Trish worked at Carlton & United Breweries as the Customer Digital Transformation Lead. Trish developed the digital strategy and roadmap and led an in-house agile team responsible for product development and user experience.

Currently, Trish is the Head of Product at Open Universities Australia since 2019. In this role, they are accountable for developing the team product roadmap and ensuring a seamless experience for students.

Overall, Trish Carlin has a strong background in product management, digital strategy, and customer experience across various industries.

Trish Carlin's education history begins in 1990 when they attended Deakin University. Trish studied architecture and completed their degree in 1994. In 2006, Trish participated in the Business Acumen Program and the Frontline Management program, although the specific degree names or fields of study are not provided. In 2007, they completed the Prince 2 - Foundation course. In 2010, Trish attended a program on Strategic Product Management offered by Brainmates.

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