Zedrick Delos Reyes

Zedrick Delos Reyes is an experienced Technical Support Specialist currently working at Opencare.com since January 2021, where responsibilities include overseeing customer onboarding, collaborating with engineering teams, and identifying process improvements. Previously, Zedrick held various roles in technical support, including Freelance Technical Support Representative at OnlineJobs.PH and Assoc Mgr-Account Management at Sutherland, managing teams and enhancing customer satisfaction through effective communication and training. With a comprehensive background spanning over a decade in technical support and account management, Zedrick has developed expertise in customer service, troubleshooting, and process improvement. Education was completed at Angeles Systems Plus Computer College from 2011 to 2013.